Abstract
Conference Title: 2015 48th Hawaii International Conference on System Sciences (HICSS) Conference Start Date: 2015, Jan. 5 Conference End Date: 2015, Jan. 8 Conference Location: HI, USA Knowledge management (KM) literature identifies numerous barriers that inhibit employees' knowledge sharing practices. Presently, there is a research gap that examines what factors promote such barriers and their direct impact on knowledge seeking and knowledge contributing behaviors via information and communication technologies (ICTs). To bridge the gap, a content analysis study of 104 KM articles identified three contributors to common KM barriers. A proposed causal model based on the contributors was tested using structural equation modeling technique on the responses collected from 314 ICT users. The results demonstrate that role conflict, role ambiguity, and locus of control predicted knowledge seeking and knowledge contributing behaviors via ICTs.