Abstract
Grajek reflects on the EDUCAUSE 2020 Top 10 IT Issues which describe the start of the higher education drive to digital transformation, as colleges and universities work to simplify, sustain, and innovate. Colleges and universities today face numerous and varied challenges. Higher education leaders know that with so much at stake, perhaps even their own institution's survival, transformational change is needed. Leaders are seeking to adapt and even radically alter their business models and the value delivered by their colleges and universities. Digital technology has advanced rapidly enough to evolve from enabling back-office operations to expanding access to businesses and institutions, delivering new kinds of products and services, adapting offerings to specific needs and interests, and generally providing a competitive advantage to organizations that can use technology innovatively and well.