Abstract
UJA-Federation of New York’s Time for Good/Jewish Service Enterprise Initiative (TFG/JSEI) was designed to build the capacity of communal organizations to productively work with volunteers and in so doing enhance their ability to meet community needs. This report presents findings from the first phase of research on TFG/JSEI and explores the implementation of this initiative and its initial impact, as perceived by organizations and volunteers from the first two cohorts of participating agencies. Findings are organized around four “frames” for understanding how organizations operate and undergo change; structural, human resource, political, and symbolic.